Hauler Hero Ideas

Hauler Hero news feed and changelog.

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County Line Item underneath Container Description
Feature request
Submitted
We would like the option to enter what county the container is in. Because we service more than one county it would help us create custom reports via excel to track yearly taxes.
Customer Portal
Feature request
Submitted
The ability for a customer to converse with office staff via chat through their customer portal.
Filters on mass stop assignment
Improvement
Submitted
It would be great to have the ability to have filters to select specific stops based on established criteria. For example, being able to select the business line to focus on commercial stops when...
Schedule Emails for Invoice Groups
Improvement
Submitted
The invoice groups are a critical feature and we love them. It would be great if we had the ability to schedule in advance when invoices in the groups can be posted and emailed to customers. For...
Custom Email for Suspension Groups
Improvement
Submitted
I like that we are able to send invoices that are unpaid in a single click, but being able to include a custom email when sending those would be great. Right now, I go through and resend the invoices...
Invoice Number on Work Orders
Improvement
Submitted
Hover over the blue “Invoiced” badge on a work order from the service tab and see the invoice number and if it was paid.
Schedule changes
Feature request
Submitted
Im not sure if there is a thing for it now. But it would be nice to send a email to call customers a email about a schedule change. Days off, Holidays, etc
Delete Deactivated Users (People)
Improvement
Submitted
As employees come and go we should have the ability to PERMANENTLY delete users from the list of users. Currently they stay in the list of users and keep the page cluttered.
Custom Emails from Exceptions
Feature request
Submitted
From the photos the driver have taken, being able to click and easily email it to customer. For example a customer has contaminated recycling. The driver uploads a photo. From the office, being...
Individual Services holds / Vacation holds
Feature request
Submitted
Gives the ability to put a service / stream on hold while other services are still activity at a particular site.
Changelog Ideas Roadmap